Terms and Conditions

These Terms and Conditions govern your use of our website and your purchase of products and services from Clarity Diamond Australia ("we", "our", "us").
By accessing our website or purchasing from us, you agree to these Terms and Conditions.

If you do not agree, please do not use our website or services.

1. Use of This Website

You agree to use our website for lawful purposes only.
You must not engage in any activity that disrupts or interferes with the website or the servers and networks that host it.

We reserve the right to terminate your access to the website at our sole discretion if we believe you are breaching these Terms.

2. Product Information and Availability

We make every effort to ensure that product descriptions, images, and pricing are accurate and up-to-date.
However, we do not guarantee that product details are always error-free, complete, or current.

All products are subject to availability. We reserve the right to withdraw products from sale at any time without notice.

3. Pricing and Payment

Prices listed on our website are in Australian Dollars (AUD) and include Goods and Services Tax (GST) where applicable.

We reserve the right to change prices without notice.

Payments must be made at the time of purchase through the available payment methods on our website.
By providing payment details, you warrant that you are authorised to use the selected payment method.

4. Orders and Acceptance

Placing an order constitutes an offer to purchase.
We reserve the right to accept or decline any order in our sole discretion, including in cases where:

  • The product is unavailable

  • There are pricing or product description errors

  • Payment has not been authorised

Once an order is accepted, you will receive an order confirmation via email.

5. Shipping and Delivery

We ship within Australia and internationally (where possible).

Estimated delivery times are provided for reference only and may be subject to delays beyond our control.

Risk in the goods passes to you upon delivery.
Title in the goods passes to you upon full payment.

We are not liable for any loss resulting from late deliveries.

6. Returns, Refunds, and Exchanges

We are committed to ensuring your satisfaction with your purchase.

Our returns and refund policy is guided by the Australian Consumer Law:

  • You may be entitled to a replacement, refund, or repair in cases where the product is faulty, damaged, or significantly different from its description.

  • Change-of-mind returns are at our discretion and may be subject to a restocking fee.

  • Custom-made or specially ordered items are non-refundable unless faulty.

To initiate a return, please contact us within [Insert Return Period, e.g., 14 days] of receiving your order.

Items must be returned in their original condition, with all packaging and certification documents intact.

7. Warranty Disclaimer

To the fullest extent permitted by law, all products and services are provided “as is” without any warranties or guarantees except as required under Australian Consumer Law.

We expressly disclaim all other warranties, whether express or implied, including warranties of merchantability or fitness for a particular purpose.

8. Limitation of Liability

To the extent permitted by law, Clarity Diamond Australia shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or goodwill, arising from:

  • Your use or inability to use the website

  • Errors or omissions in the website content

  • Delays or delivery issues

Our maximum aggregate liability arising out of or relating to your use of our services shall not exceed the total amount paid by you for the relevant product or service.

9. Intellectual Property

All content on this website — including text, graphics, logos, images, product descriptions, and software — is the property of Clarity Diamond Australia or its licensors.

You may not reproduce, distribute, modify, or use any content without our prior written consent.

10. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

11. Governing Law

These Terms and Conditions are governed by the laws of Queensland, Australia.

You agree to submit to the exclusive jurisdiction of the courts of Queensland in relation to any dispute arising under these Terms.

12. Changes to These Terms

We reserve the right to modify or update these Terms and Conditions at any time without prior notice.
Changes will be effective immediately upon posting on our website.

We encourage you to review these Terms periodically.

13. Contact Us

If you have any questions regarding these Terms and Conditions, please contact:

Clarity Diamond Australia
Website: www.claritydiamond.net
Email: info@claritydiamond.net
Phone: +61 482 670 058